Olio Insight Partners

Data engineering for specialty practices

Reports your team can trace to the source.

Olio builds reporting systems for specialty medical and dental practices. We connect approved sources, check totals and build dashboards for collections, capacity and referrals. We define each measure and document who checks differences and how to update the reports.

Watch The Missing Link

Data Foundation Build

What your team receives

The proposed starter covers one organization and one reporting workspace. Discovery confirms the sources, measures and approval criteria.

Up to three data feeds

We agree on the specific files or supported connections to include. A single system may provide more than one feed.

View an example

A remittance file and bank deposit report can confirm whether cash arrived before it was posted.

Three reporting datasets

We document what each row represents, how records match and who owns each measure.

View an example

A payer cohort groups services by month and records each claim at the same age.

Three starter dashboards

Each dashboard has one page and up to five agreed measures. Your team reviews the numbers against the source.

View an example

The executive view separates posted, banked-but-unposted and unresolved balances.

See the starter scope

From a reporting gap to a clearer decision

The Missing Link

A founder considers a second clinic while her finance lead investigates a $24,000 reporting gap. The film follows the records from payer to bank to books, then shows the work Olio delivers.

Discuss your reporting question
Explore the example dashboard

Explore the evidence · Fictional example

A $24,000 reporting gap

At day 90, the practice expected $200,000 from the payer and had posted $176,000. Inspect the three records for one $14,000 deposit to see how the team located it.

Open the executive dashboard →
Choose a record to inspect

Payer payment

The payer’s payment advice lists a $14,000 payment for July claims. Staff use its reference number to find the bank deposit.

Cash received

The bank statement shows a $14,000 deposit with reference 041. The money has arrived.

Amount entered for this deposit

The practice’s books do not include this deposit at day 90. Entering it would raise the posted collection rate from 88% to 95%. The bank balance would stay the same.

One case, different decisions

What does your team need to decide?

Founder & board

What has to be true before we sign the lease?

Use banked cash, unresolved balances and the next review date to set a condition for the expansion vote.

C-suite & management

Is the cash gap a pricing issue or a posting delay?

The CFO separates cash in the bank from balances needing follow-up. Operations assigns each exception to a named owner.

Clinicians & providers

Which documentation question actually needs clinical judgment?

A reviewer narrows requests to the specific service that needs clarification. The treating provider keeps the clinical decision.

Support staff & HR

Where does the workload justify more capacity?

Supervisors see which tasks belong to posting or payer follow-up. HR can compare queue volume with available coverage before proposing another hire.

How we work

Sources, definitions and update checks

We document what each measure means, check scheduled updates and agree who reviews problems when a source changes.

Check feasibility

In paid discovery, inspect an approved sample, name the source owner, and agree on definitions and acceptance criteria.

Build one feed first

Trace a representative export through loading, checks, and a dashboard. Expand after the client approves that path.

Prove the refresh

Reconcile totals, observe three scheduled refreshes, demonstrate recovery, and train the person who will own the reports.

See the delivery and acceptance steps

Launch and beyond

Launch, training and ongoing support

We agree on source files and definitions, test the first feed, then add the remaining agreed feeds. We train your report owner and document who handles source changes.

At launch

We test scheduled updates, reconcile balances and train a named owner using a written runbook.

After launch

Choose a separate support scope for monitoring, exception reviews and changes to sources or measures.

Start with one report

Which report is holding up a decision?

Tell us which report needs attention, who uses it, and which decision it should support. Olio’s founder will review your inquiry and reply by email.

For example, your locations may count completed visits differently. We can discuss how to agree on one definition.

Download the preparation guide (PDF)

Contact Olio

Describe the business question only. Leave out patient or staff personal details, credentials, and confidential reports.